How The Roxburghe Serves Historic Georgian Luxury

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The Roxburghe is an outstanding establishment that possesses a rich history, elegant style and outstanding service.

The Roxburghe is one of the oldest and most iconic hotels in Edinburgh. Comprised of an entire block of historic townhouses in front of Charlotte Square, The Roxburghe is an outstanding establishment that possesses a rich history, elegant style and outstanding service.

Ever since its construction in 1796, Charlotte Square has been one of the most prestigious addresses in the city. The beautiful, lush green square with a memorial of Prince Albert is a protected UNESCO Heritage Site that’s closed to the public, but accessible to guests staying at The Roxburghe. The hotel has got some prominent neighbors around Charlotte Square, as townhouse No. 6 is Bute House, aka the residence of the First Minister of Scotland. Some of the other neighboring townhouses serve as the headquarters of the National Trust for Scotland and the National Records of Scotland.

The Roxburghe opened in 1881 and has been an operating hotel ever since. It has continuously expanded over the years and now occupies seven Georgian townhouses. The new, modern wing debuted in 2000, for which Her Royal Highness Princess Anne came to do the opening. The hotel harkens back to the days of fine, genteel Georgian luxury. The style is very posh and upscale without being overly extravagant or gaudy.

The entrance of the hotel from the street is very discreet, and entering the hotel feels as if one is coming home to a high-class private residence. The interior of the hotel is fashionable and luxurious while being very welcoming and comfortable at the same time. The décor remains understated and refined, consisting of dark wood columns and fireplaces against cool hues of turquoise and grey. There are lots of plush chairs and divans throughout the waiting rooms and salons on the first floor, where one can sit by a fireplace and have tea, coffee or whisky while overlooking Charlotte Square.

Although the hotel looks discreet from the outside, The Roxburghe has everything that guests would ever need. This includes the hotel’s in-house restaurant, the George Street Bar & Grill, the leisure club and gym, the spa, sauna, swimming pool and conference rooms that can fit up to 340 people. The George Street Bar and Grill is a sophisticated and contemporary dining concept, where one can go in for breakfast and brunch right through late night cocktails and drinks. Sunday lunch and afternoon tea are special events at The Roxburghe that guests must experience if they get the chance. The leisure club also offers personal training sessions and a full range of fitness classes.

Anything that the hotel may not have already, let The Roxburghe’s award-winning concierge team get it for you. As the hotel’s lovely general manager, Marcello Ventisei, tells us:

We have developed a very, very strong concierge team. I think we’re one of only two hotels in the city that have two members of The Golden Keys on our concierge team. Our head concierge has won Concierge of the Year for Scotland, three years out of the last six, and was actually a finalist in the Catey Awards which is like the British equivalent of the Oscars for the hotel industry. He made it to the final three of that.

The Roxburghe is the ideal place to stay in Edinburgh as it’s located apart from the Royal Mile, the central tourist hub of the city, while still being accessible to all the major sites. The New Town area, where the hotel is located, is quiet and dignified with the fashionable shops and restaurants on George Street right around the corner.

Despite its standing as an upscale, luxury hotel, the entire staff at The Roxburghe succeeds at being extremely friendly and interacts with guests in a genuine and personable manner. The Scots are an incredibly good natured and down-to-earth breed, and the service culture at The Roxburghe reflects that and does the country proud. Every staff member from reception, to the George Street Bar and Grill, to the sweet, lovely doorman, Jack, is gregarious and sociable and goes out of their way to make each guest feel comfortable and welcome. Everything is done in a way that feels authentic and not simply deferential.

We want you to love being here…The team is genuinely interested and engaged in the guest, because when you get that I think the rest falls into place naturally. It’s about treating them genuinely as a person coming to your home and that’s the philosophy we have. We like to think of the guests who are coming here, to treat them as if they were coming into your own home. And if they were a friend of yours, a member of your family, someone you loved, how would you look after them as a person who is staying with you? You’d just be delighted to have them and you’d kill them with kindness and you’d make sure that whatever they preferred, that’s what you’re going to be doing.

Many hotels speak of providing personalized service for their guests, but The Roxburghe is one that truly delivers service that feels attentive and fine-tuned to the preference of each person. The staff members make it a point to get to know you and ask you about your day and give you their personal recommendations for what to do and see in Scotland. The thoughtful and meticulous service is no doubt a large part of what makes staying at the hotel an outstanding experience.

The Roxburghe offers visitors a super luxurious yet warm and comfortable stay in Edinburgh. Without a doubt, guests will feel taken care of and remember the hotel fondly for its lovely Georgian elegance, refined luxury and exceptional Scottish hospitality.

Nadia Cho

Communications Associate

Nadia reps Team JST traveling the world in search of exclusive features and online via JST's social media platforms. You can find her exploring metropolitan cities or lounging on tropical beaches.

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